Legal
Privacy policy
What personal information we collect, why we collect it, how long we keep it and who we share it with.
What we collect
Booking details: name, date of birth, contact details, travel dates and itinerary.
Identity documents where a route or authority requires them.
Payment information, processed by our payment provider. We do not store full card numbers.
Accessibility and assistance requests, so we can arrange support before departure.
Website usage data, including pages viewed and general location, as described in our cookie settings.
Why we use it
To carry you and your baggage, to meet the legal obligations that apply to an airline, to answer your enquiries and to improve our service. We do not sell personal information.
Who we share it with
Ground handling agents, airport and border authorities where the law requires it, and service providers who work for us under contract. Where a route requires passenger data to be sent to a destination country, that transfer is a condition of travel on that route.
How long we keep it
Booking records are retained for the period required by aviation and tax rules, then deleted. Marketing consent is kept until you withdraw it.
Your rights
You may ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to privacy@saloneair.com.
This document is being finalised ahead of the start of commercial operations. Please contact us if you need the current position on anything covered here.